Duty Manager

Job summary

Exciting Opportunity Alert! Join Rendall & Rittner as a Duty Manager   Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Duty Manager. This is an incredible career opportunity with a fantastic package. Position: Duty Manager Location: 375 Kensington High Street, London, W14 8QA Working Hours: 4 days on, 4 days off 0700-1900 Salary:  up to £35,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 24 days of holiday inclusive of national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.   Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at 375 Kensington High Street, a landmark residential development in the Royal Borough of Kensington and Chelsea, comprising 521 high-quality homes set within landscaped communal gardens. Ideally located just minutes from Kensington Olympia station, the development offers excellent transport connections alongside premium resident amenities including a 24-hour concierge, leisure facilities and secure parking. Key Responsibilities and Requirements: As a Duty Manager at Rendall & Rittner, you will: You will have a prime luxury residential or hotel background working in a similar managerial role responsible for managing the front of house operations, ensuring high customer service standards and leading an onsite team. As a leader you will be responsible for managing your team’s performance, appraisals, training, development, rotas (holiday, sickness) and any ER related matters in conjunction with the required parties. You will have experience working closely with management to ensure SOPs are adhered to and improve policies and procedures. Responsible for ensuring delivery of high-end quality customer service for residents, tenants and guests, and handle day-to-day matters in a prompt and professional manner. You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems You’ll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You’ll lead, engage and inspire others. Responsible for managing the work permits and supervising contractors whilst they are on site. You are able to work in a fast paced and dynamic working environment, multitasking, organised and able to think on your feet. You know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref #LI-SK1" Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!