Meter Reader

Job summary

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Are you looking for a new role that gets you out and about? South West Water is looking for a Meter Reader to be part of our dedicated team based in North Cornwall. You will join us on a full-time, permanent basis, on a salary of £26,411 per annum plus a range of excellent company benefits and support. About the role As a Meter Reader for South West Water you'll be out reading customer water meters across our service area to help ensure we deliver accurate customer billing. Your primary area will be along the north coast so ideal for anyone living between Wadebridge, Bodmin, Launceston and Camelford. What you’ll be doing Accurately record and report water meter readings across our service area Deliver great customer service for both Household and Non-Household customers Optimise your time, routes, and mileage - local knowledge area of the area helps! Complete scheduled and unscheduled meter readings to meet your targets Report faulty meters for repair, meters not set up on the system, and suspected meter fraud cases for investigation Communicate well with all customers and colleagues Make sure company van and equipment are all up together and in good working order Always prioritise Health and Safety and follow our Home Safe guidance & procedures What we are looking for: A full UK driving licence Confident and experienced with interacting with customers face to face Ability to deliver targets and goals Comfortable with lone working - in all weather conditions Basic computer skills for accurately reporting meter readings What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! Closing Date: 26th March 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.