Multi Skilled Gas Safe Plumber

Job summary

Multi-Skilled Gas Safe Plumber – Role Profile Who We Are Plymouth Community Homes is one of the city’s largest housing providers, delivering safe, high-quality, affordable homes and essential services to thousands of residents. We’re committed to strengthening our communities, investing in our people, and providing a workplace where colleagues can grow, contribute and feel valued. At PCH, we don’t just maintain homes — we help build better futures. We live by our values: Care, Respect, Listen and Do the Right Thing. Job Purpose To provide high-quality plumbing, heating and multi-skilled repairs across tenanted and void properties, ensuring safe, compliant and efficient services as part of the Gas and Plumbing Section. The postholder will use their Gas Safe registration and plumbing expertise to deliver repairs, maintenance and inspections to industry and regulatory standards, supporting excellent customer satisfaction and the smooth running of operational services. Key Responsibilities Complete a full range of plumbing and gas works, ensuring jobs are completed safely, efficiently and—where possible—in a single visit. Carry out inspections, diagnose faults and undertake repairs to industry standards and manufacturer guidance. Work collaboratively with internal teams including Repairs Assistants, Supervisors, other trades and contractors to meet operational targets. Use electronic devices (PDA/tablet/smartphone) to receive, update and close jobs in real time. Accurately complete all paperwork, including gas documentation and timesheets, within agreed timescales. Ensure qualifications remain valid, attend required training and participate in meetings, briefings and development sessions. Take part in the out-of-hours emergency service rota as needed. Maintain tools, equipment and vehicles in a safe condition, reporting any defects immediately. Carry out a range of multi-skilled tasks, which may include small plaster repairs, wall tiling, panel/casing removal and refitting, quadrants, and minor painting or making good. Work safely at all times, in line with PCH’s Health & Safety policies, Codes of Practice and relevant legislation. Be flexible to meet the needs of the service, undertaking any other duties consistent with the position and grade. Person Specification Essential Experience Completion of a recognised plumbing apprenticeship. Significant post-apprenticeship experience in domestic plumbing repairs and installations. Experience installing, servicing and maintaining gas central heating systems. Ability to use flue gas analysers and interpret combustion readings. Desirable Experience Experience working within the social housing sector. Proven experience in fault diagnostics and repairs. Essential Knowledge Strong understanding of Water Regulations. Knowledge of Gas Industry Unsafe Situations Procedures. Knowledge of gas-fired central heating systems, hot water systems and related controls. Understanding of RIDDOR and the Gas Safety (Installation and Use) Regulations 1998. Working knowledge of safe electrical isolation procedures. Awareness of Legionella requirements, risk assessments, equality and diversity, asbestos awareness, manual handling and COSHH. Desirable Knowledge Good knowledge of relevant British Standards. Essential Skills & Abilities Ability to work independently while contributing effectively to a team. Flexible approach to working hours, including ability to participate in the on-call rota. Ability to follow procedures, health and safety controls and manufacturer instructions. Ability to read and work from drawings. Strong communication skills with the ability to maintain positive relationships with customers and colleagues. Essential Qualifications Full clean driving licence suitable for use of company vehicles. NVQ Level 2 in Plumbing (or equivalent). Valid or previously held ACS qualifications: CCN1, CENWAT1, HTR1, UDHW. Desirable Qualifications Additional valid ACS qualifications: CKR1, DAH1, MET1. City & Guilds Level 3 Energy Efficiency for Domestic Heating (or equivalent). CSCS card. Physical Requirements Ability to access roof spaces and work safely at height using steps or ladders. Ability to kneel, bend and work in confined or awkward spaces. Ability to lift and move tools, equipment, gas appliances and sanitaryware safely in line with manual handling guidance. Why Work for PCH? Working at PCH means being part of a team that invests in you and values the essential work you do for our residents. Our offer includes: Guaranteed full-time hours – providing stability, security and consistent income. Opportunities to boost your earnings by taking part in the out-of-hours on-call rota. Continuous skills development through funded training, refreshers, technical updates and career-progression pathways. A supportive, values-driven culture where your wellbeing, safety and professional growth matter. Creating real impact by improving homes and lives within local communities.